Tag: Leased Line

4 Reasons To Choose A Leased Line

If you’re a new business or you’re simply looking to improve your business internet, you may have come across the option of a leased line. A leased line is an internet connection between two locations – usually a service provider and a business – on a lease basis. Simply, you’re leasing a private line rather than sharing an internet connection with a number of other users.

The Benefits of Leased Lines

Leased lines are becoming more and more popular among businesses as they offer a number of benefits that aren’t available through other methods of connecting to the internet. At Exascale we specialise in leased lines, so we know a thing or two about why they are often the best choice. Some of the most impressive benefits include:

Leased Lines Offer Higher Speed Internet Connections

As a business it is important that you’re able to use the internet quickly and efficiently, without needing to worry about how long it’s going to take a page to load or how long it will take to download an important document. Leased lines are able to provide internet speeds much quicker than other alternatives. For example, at Exascale we offer download and upload speeds from 10Mbit/s through to 10Gbit/s.

Leased Lines Don’t Slow Down at Peak Times

Often you’ll find that the internet speed drops when a lot of other people are using their connections at the same time, this isn’t the case with a leased line. As a leased line is a completely private internet connection, it’s only your business that’s using it at any time. So, peak time or non-peak time you’re guaranteed the same great speed.

Leased Lines Are Extremely Reliable

Everyone has struggled with a failing internet connection or broadband that just isn’t up to scratch; this type of downtime can be costly for a business, not to mention extremely annoying and inconvenient. Leased lines are resilient and always on, meaning there’s never a time where your business cannot use the internet in the way it needs to.

Leased Lines Come With Professional Support and Management

As leased lines are managed by a leased line provider, any issue or problem is taken care of quickly by professionals; there’s no need for you to do anything. At Exascale we offer backup options and customer support to ensure you’re able to connect whenever you need to.

To find out more about leased lines and the services we provide, get in touch. Contact Exascale today on 0330 010 0140 or online.

Internet Speed Test

How To Maintain Or Increase Your Internet Speed

Things move fast in the world of business – and if your internet is lagging, you could end up missing out on a big client or an important sale. If your internet isn’t performing as it should be, check out these top tips to increase your speed.

Run a speed test

You can’t measure anything unless you have a definite starting point, so the first step is to run a speed test. There are plenty of sites that offer these tests in seconds – we’d advise carrying out the test on a number of different sites so you can ensure the results are reliable and accurate. Compare the results to the speed your ISP claimed you’d receive.

Restart your router

Another simple tip is to reset your router. This can clean-up old data and revise the configuration from your ISP. Your router might also need to download updates from your ISP, which it’ll do automatically when you reset it.

Could there be interference?

If you’re using a wireless router, certain devices can have an impact on the signal your devices receive. If your router is located close to the office kitchen, where the microwave is located, it could be disrupting any transmissions to or from your router. Mobile phones are also a culprit – consider installing a VoIP solution, so that employees don’t have to rely on mobiles to make work-related calls.

Is someone using too much bandwidth?

Perhaps there’s a computer or device on your network that’s using a lot of bandwidth. It could be from a streaming video or a large file download. Whatever it is, it can impact the speeds for other users on the network.

Make sure your network is protected

Malware, viruses and adware can infect an entire network once they infect one device. Make sure your entire system is protected with comprehensive security tools. You should also schedule scans to run regularly, to ensure that any threats or potentially dangerous files are quarantined and dealt with.

Change internet providers or package

Perhaps it’s time to consider changing your internet provider. Here at Exascale, we offer a range of business broadband packages up to £35.00 per month for our premium offer. This particular packages comes with unlimited usage, up to 80Mbit/s download and up to 20Mbit/s upload speeds – perfect for SMEs that don’t want to miss out because of slow internet.

For more information about Exascale’s business broadband options, browse the site or contact the team today: www.exascale.co.uk


Investing In Infrastructure Is Imperative For SMEs

Small and medium sized businesses thinking about giving investment in infrastructure a miss this year are being urged to reconsider by web hosting leaders, Exascale. In a technology driven age, having fast, reliable infrastructure is more important than ever before. The initial cost of investment is far outweighed by the benefits that dependable servers, super-fast leased lines, and hosting service can bring, say the business connectivity experts.

At a time when many SMEs are reviewing their budgets for the new financial year, it’s vital that they don’t underestimate the importance of assessing current infrastructure. Dedicated secure servers not only ensure that businesses can operate with confidence and compliance but also contribute to enhancing the customer experience. With improved infrastructure in place, SMEs can focus on advancing the areas that matter.

Thomas Bibb, Managing Director of Exascale, said “It’s easy for SMEs to underestimate the importance of infrastructure and neglect to update it. But doing so can have serious and potentially very expensive repercussions. Implementing modern and highly personalised solutions improves connectivity and can set SMEs up for success. Whether an SME is looking to reach new international customers or build better relationships with their local base, infrastructure plays an essential role in achieving these targets.”

SMEs make up 99% of businesses in the UK and contribute around half of private sector turnover. Through developing SME infrastructure, Exascale supports that growth and safeguards its continuing contribution to the wider economy. The UK-based hosting services provider aims to bring the customer closer to the host with a focus on delivering exceptional service. With a range of enterprise levels solutions and a vast array of well positioned connectivity, cloud and UK hosted services, all backed by years of knowledge and experience, Exascale is leading the way when it comes to supporting SME infrastructure investment.

To find out more about visit www.exascale.co.uk

BT Leased Line Engineer

Ofcom fines BT a record £42m for slow broadband installations

BT failed to compensate rivals for delayed line installations

BT has been hit with a £42 million fine for failing to install high-speed business lines fast enough, in what is being described as a “serious breach” of contract terms.

Following an investigation by Ofcom into BT’s fibre rollout arm Openreach, it was found that BT had abused the terms of its contracts by cutting compensation payments for delayed Ethernet line installations.

These high-speed business lines are the most common type of leased lines used by businesses and public services, offering high-speed and high-capacity data transfer to both BT and other telecoms providers.

Regulator Ofcom found that between January 2013 and December 2014, BT “misused the terms of its contracts to reduce compensation payments owed to other telecoms providers for failing to deliver ‘Ethernet’ services on time”. The fine represents the largest ever made against a telecoms company.

BT breached competition rules and exploited its position as a “significant market power”, Ofcom ruled, as most telecoms companies rely on BT’s infrastructure to host connections to customers for services such as broadband.

Gaucho Rasmussen, investigations director at Ofcom, said in a statement: “These high-speed lines are a vital part of this country’s digital backbone. Millions of people rely on BT’s network for the phone and broadband services they use every day.”

“We found BT broke our rules by failing to pay other telecoms companies proper compensation when these services were not provided on time,” added Rasmussen. “The size of our fine reflects how important these rules are to protect competition and, ultimately, consumers and businesses. Our message is clear – we will not tolerate this sort of behaviour.”

As part of its obligation to Ofcom rules, BT is required to install Ethernet services for other providers, including Vodafone and TalkTalk, in accordance with contracts, and to provide compensation payments for delays past 30 days.

The investigation was opened after Vodafone alleged that BT had abused contractual terms by extending the delivery of Ethernet services without its consent, and had failed to provide any compensation.

BT has admitted its failings, and has agreed to compensate the companies affected. Clive Selley, CEO of Openreach said in a statement: “We appologise wholeheartedly for the mistakes Openreach made in the past when processing orders for a number of high-speed business connections. This shouldn’t have happened and we fully accept Ofcom’s findings.”

BT’s compliance knocked 30% (£18 million) off the total fine, however the company is likely to pay as much as £300 million in compensation payments to other telecoms providers. A further £300,000 will also be paid to Ofcom for a failure to provide adequate information during the investigation.

The fine comes less than two weeks after the BT agreed to officially separate Openreach, complying with demands issued in November by Ofcom, which believed BT’s monopoly over network infrastructure was anti-competitive.

Orginal Source: ITPro

What is a Leased Line?

A Leased Line is an always-on, dedicated, fixed-bandwidth, symmetrical, fibre-optic internet connection.

Leased Line Quote

What is a Leased Line Used for?

Businesses use Leased Lines to carry large amounts of data.  Because a Leased Line is symmetrical i.e. the download speed is exactly the same as the upload speed, copying or downloading files to another building or website server is equally as fast.  Whereas when using FTTC (more well known as Fibre broadband) your upload is not symmetrical and is shared among many other users.

  • High Speed Business Internet Access
  • Connecting two buildings or locations together
  • Enable the use of Business VoIP Phone Systems
  • Enable remote working with the use of a VPN
  • High Capacity Public Guest WiFi Hot spots

What is the Advantages of a Leased Line?

There are many advantages associated with a leased line in comparison to Fibre Broadband (FTTC) or ADSL:

  • Symmetrical Speeds (i.e. upload data at the same speed as you download)
  • No contention (i.e. you don’t share your line bandwidth with another other business)
  • You’re able to reliability host mail and web servers
  • Connection doesn’t slow down at peak times
  • 100% Service Level Agreement, service credits from the first second of downtime.
  • Issues and problems are resolved within a 4 hour find and fix SLA window.
  • Faster download and upload speeds (of up to 10Gbit/s)

What is the Disadvantages of a Leased Line?

When considering a Leased Line cost is a major factor, but the advantages far outweighs the disadvantages:

  • Installation Lead-times (Can take up to 75 working days from order to activation)
  • Monthly Cost (Leased Lines are considerably more expensive than Fibre Broadband, FTTC, FTTP and ADSL connections)

Leased Lines are Dedicated

Cost effective methods to connect to the internet such as Fibre Broadband (also known as FTTC) or ADSL share internet bandwidth with many users, whereas a leased line provides a dedicated internet connection.  A dedicated connection means: no other business or individual shares your internet connection or bandwidth, it’s for your sole use.

Leased Lines are Symmetrical

Downloading information or data from the internet is usually fast using Fibre Broadband (FTTC) or ADSL however uploading data will take longer.  This is because the upload speed is less than the download speed.  However a Leased Line’s upload and download speed is the same, making a leased line symmetrical by definition.

What is a Leased Line typical speed?

Leased lines can deliver speeds from 10Mbit/s through to 10Gibit/s – It totally depends upon your requirements.

Leased Line Internet Connection

There are many functional uses for a leased line, however the most common is to provide a dedicated high speed connection to the internet.

What is a Leased Line Typical Costs?

The cost of a leased line connection depends upon a varying number of factors, the most common are:

  • The length of the fibre optic cable required to deliver the connection to your business premises
  • Fibre presence in the area
  • The speed you require
  • The length of contract you’re willing to sign

Leased Line Quote

What happens when I place a Leased Line Order?

A feasibility study is carried out to ensure the leased line circuit can actually physically be delivered to your business premises, this involves checking what local fibre optic infrastructure is present in your area.

A leased line planner will then visit your business premises to carry out a site survey ascertaining where an NTE (Network Termination Equipment) can be installed along with a fibre optic junction box.  During the site survey the planner will also inspect the route which the fibre optic cables will follow all the way to your property to a local point of presence (PoP).

During the site survey the leased line planner may have identified additional costs (also known as ECC or Excess Construction Charges), these charges are usually incurred because there isn’t fibre presence in the last mile to your business premises.

Once the site survey is complete you will be advised of any additional charges (Excess Construction Charges – ECCs) to provide the Leased Line circuit to your business premises.  Usually the leased line connection provider has an allowance of £2,800 for any ECCs and any additional costs above this will have to be covered by the customer ordering the leased line.

If no excess construction charges have been identified or excess construction charges were identified but fall within the £2,800 allowance the Leased Line order will proceed to delivery. If excess construction charges were identified outside of the allowance (£2,800), the ordering customer has to approve the additional costs before the provide of the leased line proceeds into the delivery phase.

What is a Leased Line most likely to cost?

Exascale are able to provide a very competitive leased line quote, we believe our leased line costs are one of the lowest in the market.

Leased Line Quote