Full Fibre Broadband for UK Homes
Fast, reliable full fibre broadband for streaming, working and gaming. Available speeds and equipment depend on your address and chosen package.
Why choose Exascale full fibre broadband?
Quick and simple switching.
With One Touch Switch, we’ll help manage the move from your current provider and keep you updated.
Local provider, national coverage.
We’re born and bred in the West Midlands, but we provide our services on a national scale.
Fast full fibre for busy homes.
Enjoy fast full fibre broadband for working, gaming and streaming across your home.
Switching to Exascale full fibre broadband
Step 1
Choose your broadband package
Check availability at your address and choose the broadband package that suits your home. When you place your order, we’ll explain what happens next.
Step 2
We arrange your switch
If One Touch Switch applies, we’ll coordinate the switch with your current provider and keep you updated. We’ll confirm your order and provide an estimated installation or activation date.
Step 3
Installation and activation
We’ll confirm the details you need ahead of installation. On the day, the engineer will complete the required work and help get your Exascale service ready to use.
Trusted by homeowners nationwide
Friendly, responsive customer service
Full fibre broadband FAQs
Yes, switching is straightforward. Once you’ve placed your order, we’ll guide you through the process and let you know if you need to cancel with your previous provider. We aim to make the switch as seamless as possible.
No, Exascale full fibre broadband doesn’t require a phone line. The service is delivered directly to your home using modern fibre optic technology.
Our full fibre broadband delivers speeds up to 2.5Gbps, offering a reliable and consistent connection. Actual speeds depend on the package you choose and the capability of your devices.
If your home is already connected to the fibre network, installation can take as little as one to two hours. If a new fibre line needs to be installed, it may take slightly longer, but we’ll keep you updated every step of the way.
Our broadband packages typically come with a 24-month contract. However, we also offer flexible options, so you can choose what suits you best.
Yes, every broadband package includes a high-quality Wi-Fi router to ensure you can make the most of your connection. We’ll send it to you before your installation date so you’re ready to get online.
We take reliability seriously, but if there’s ever an issue, our support team is on hand to help you quickly. You can contact us via phone or email, and we’ll work with you to resolve the problem as soon as possible.
We provide a range of full fibre broadband packages designed to suit different household needs, from everyday browsing and streaming to ultra-fast speeds for larger households with heavy usage. You can check what’s available at your address using our postcode checker.