Autocraft

Overview

Autocraft is a well-established, Telford based business focused on delivering quality automotive solutions and outstanding customer care. Facing the need for robust, high-speed connectivity to support their growing workflow, Autocraft decided it was time to switch to fibre and upgrade their IT infrastructure for greater reliability.

The challenge

Autocraft’s priorities when looking for a new supplier included:

• Reliable, fast connectivity to improve workflow and productivity
• Transitioning from a long-term supplier to fibre with minimal disruption
• Selecting a partner who could offer attentive, accessible customer service

The solution

Following a drop-in visit to Autocraft by Exascale Managing Director, Tom, the client awarded their full fibre, managed leased line contract to Exascale in June 2024. Impressed by their expertise, Autocraft quickly expanded their use of our services across the business. Some of the core reasons why Exascale were chosen as their preferred supplier were:

• Full fibre connectivity with managed leased line
• Friendly, always-accessible support and quick issue resolution
• Customer-first service culture, setting them apart from previous providers

The experience

Working with Exascale brought immediate, tangible benefits for Autocraft which included:

• Increased workflow efficiency and productivity thanks to reliable, fast internet
• Lasting peace of mind knowing any issues would be resolved promptly by a local team
• Exceptional customer service, recommended to many business partners who also experienced outstanding results