Leased Lines
What Affects the Cost of a Leased Line?
Leased line pricing reflects much more than the advertised bandwidth. The access route, local infrastructure and service design…
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Leased Lines
How Long Does a Leased Line Take to Install?
Leased line delivery times vary because every site and network route is different. A straightforward installation can progress…
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Leased Lines
How to Choose a Leased Line Speed
A leased line should support current demand without becoming an unnecessary constraint. Choosing well means looking beyond a…
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Help & Support
Frequently asked questions
Use the postcode checker and select your address. Availability and package options depend on the individual premises, rather than the postcode alone. For business connectivity requirements, contact Exascale with the installation address.
Check the package information and your order paperwork for the price, contract length, equipment and any setup charges. Residential and business services can have different terms; do not assume that one guide applies to every connection.
Follow the installation information for the service you have ordered. Check appointment arrangements, access to the premises, the proposed equipment location and power requirements. Installation work and lead times depend on the service and address.
Confirm number-transfer eligibility and the switching process before cancelling your existing service. Broadband and telephone services may need separate arrangements. Contact Exascale if you rely on an existing number or equipment connected to a telephone line.
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