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Common questions about switching providers
If you’re worried about fees or contract overlap, switching is now easier than ever thanks to the One Touch Switch system. You no longer need to contact your old provider – our team will manage everything for you. Early termination fees may apply if you leave your current contract before its end date, but our team can help you check the best time to make the move. If you’re moving house or upgrading to full fibre, our experts will coordinate everything to keep things simple and seamless.
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