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I’ve forgotten my password

Published by Exascale
Published · Updated

Woman wearing headscarf using laptop at home

If you forget your My Account password, visit the login page and click the “Forgot Password” link. Enter your registered email address, and you’ll receive instructions to reset your password via email. For further help, our support team is available to guide you through recovering access to your account securely.

Continue with the right guide

For the practical next step, read Accessing and managing your account and Updating your account information.

For independent guidance, see the NCSC’s guide to 2-step verification.

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