Setup

Setting up your Exascale phone system

If you’ve received a phone system from Exascale, unpack the base unit and handsets. Connect the base station to your router using an Ethernet cable for optimal voice quality. Power on all devices and follow any on-screen setup instructions—most modern systems will auto-provision. Customise your voicemail message or set… Read More

Getting started: Setting up your router

Unbox your Exascale router and connect it to your broadband socket using the provided cable. Plug the router into a power source and switch it on. Wait for all lights to stabilise—this indicates the device is ready. Using your phone or laptop, search for the router’s Wi-Fi network name… Read More

Connecting devices to Wi-Fi

To connect your devices (phones, tablets, smart TVs, laptops) to your Exascale Wi-Fi, go to the Wi-Fi settings on each device, choose the network name (SSID), and enter your password. If connection drops, check your proximity to the router and minimise physical barriers. For homes with multiple floors or… Read More