A fresh look for Exascale home broadband
Our home broadband website has a fresh new look, with new imagery, updated layouts and a clearer way to explore broadband for your home.
This is part of a wider programme of work on the website and our online order journey. We want the experience of choosing your broadband to feel as considered as the connection itself, from your first visit through to placing an order.
A new look across our home broadband pages
The changes go beyond the homepage. Our home broadband pages now share a more consistent design, with updated navigation and layouts for phones as well as larger screens.
You’ll see more photography, clearer sections and a refreshed menu that helps you move between packages, installation information and support guides. There are light and dark appearances too, so you can use the one you prefer.
The aim is to make useful information easier to find without losing the character of Exascale. Whether you’re comparing broadband for a busy household, looking at gaming options or checking how installation works, the pages now share the same design.
Helping you choose your broadband
Our homepage brings package comparisons and the postcode checker together. You can explore Exascale’s own network and CityFibre packages, then check your address to see what’s available at your home.
We’ve also been working on the information around the packages: choosing a speed, router options, switching and what happens next. Those are the details that help you decide whether a service suits your household.
If you’re already an Exascale customer, you can still reach your account, the Knowledge Hub and service status from the website.
Continuing to improve the online experience
We’re continuing to improve both the website and the order journey. The next stages will focus on making the steps clearer, reducing unnecessary manual input and helping you move through the process with confidence. Your feedback is an important part of that work.
We’ll share more as those changes go live. There’s no need to wait to use the refreshed site: you can explore it and check availability today.
Take a look at our home broadband website, or tell us what you think. We’d love to hear what you think. Your feedback helps us continually improve our website, products and services.