How to upgrade your existing package
Published by Exascale
Published · Updated

Upgrading your broadband package with Exascale is easy. Simply contact your account manager, raise a support ticket, or call our customer support team to request a speed or service uplift. Depending on your current setup, the upgrade may involve a remote configuration or a short engineer visit. Most upgrades are completed quickly, with minimal disruption to your connection, so you can enjoy faster speeds and improved performance sooner.
Continue with the right guide
For the practical next step, read Understanding your speed results and Benefits of upgrading to Full Fibre Broadband.