Switching to Exascale

Common questions about switching providers

If you’re worried about fees or contract overlap, switching is now easier than ever thanks to the One Touch Switch system. You no longer need to contact your old provider – our team will manage everything for you. Early termination fees may apply if you leave your current contract… Read More

What happens on switch day?

On the day of your switch to Exascale, your existing internet service will remain active until the new connection goes live. If a new full fibre service is being installed, an engineer from Exascale may visit your property to set up equipment—this usually takes less than an hour. You’ll… Read More

How to switch your broadband to Exascale

Switching to Exascale from your current provider is straightforward and all managed for you. Simply select your preferred Exascale package, get in touch with us and our team will guide you through the process—including installation dates and equipment setup. Your previous provider will be notified automatically, minimising downtime and… Read More