What to do during a service outage
Published by Exascale
Published · Updated
If you notice your internet or phone service is down, first check the Exascale status page for any reported issues. If there are no ongoing incidents, try restarting your router and verifying all cables are securely connected. Should the problem persist, contact our support with details of your situation, and our team will work to resolve the issue as swiftly as possible.
Continue with the right guide
For the practical next step, read How to check your service status and I’ve lost connection, what do I do?.
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