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What is CityFibre Broadband?
We’ve got some exciting news. Exascale is an official CityFibre broadband partner, which means we can bring genuinely fast, full fibre connectivity to homes and businesses right across the UK. Whether you’re looking for something reliable at home or need serious connectivity for your business, we’ve got packages starting at 150Mbps and going all the way up to 2.5Gbps.
Why CityFibre Broadband?
CityFibre is the UK’s largest independent full fibre network. It’s completely separate from BT Openreach and was built from the ground up to deliver proper fibre all the way to your front door. That’s what FTTP (Fibre to the Premises) means. No copper wire finishing the job, no performance dropping off the further you are from the cabinet. Just fibre, end to end.
Most people in the UK are still on part-fibre connections and don’t realise it. The broadband comes into the street on fibre, then switches to old copper for the last stretch into your home. That’s where the slowdowns happen. CityFibre eliminates that completely.
Why full fibre is different
- Upload speeds match your download speeds, which makes a real difference on video calls and cloud backups
- Around five times more reliable than standard part-fibre connections
- The physical infrastructure supports much faster speeds as technology moves forward
- Speed stays consistent regardless of how far you are from the cabinet
- CityFibre monitors the network continuously and can often spot problems before you notice them
CityFibre has recently completed a full upgrade of its network to 10Gb XGS-PON technology. That’s what allows us to offer speeds up to 2.5Gbps today, with even faster tiers already being tested for the future. The network currently covers more than 4.7 million premises across 60+ towns and cities in the UK.
Exascale is a CityFibre Partner
We’ve been providing connectivity across the UK since 2013. We run our own infrastructure across seven UK data centres, we’re ranked in the top ten for internet peering in the UK, and we operate our own full fibre network in Telford and Wrekin, right on our doorstep. So when we say we know our stuff when it comes to connectivity, we mean it.
Partnering with CityFibre means we can now reach far more customers than our own network covers. Through a single Exascale account, you get access to CityFibre’s entire UK footprint straight away. For our channel partners and resellers, that means no waiting for infrastructure builds. You can start quoting and selling CityFibre broadband to your customers immediately.
“Our mission has always been to provide fast and dependable connectivity across the UK. Partnering with CityFibre lets us do that for far more people, far more quickly.”
Built to last
CityFibre’s network is already running on 10Gb infrastructure. The fibre going into your home or office today is the same fibre that will carry 8.5Gbps speeds in the near future. There’s even a roadmap for 50Gbps further down the line. You’re not buying into something that’ll need replacing in a few years. This is proper long-term infrastructure.
CityFibre Broadband for your home
We offer three speed tiers on the CityFibre broadband network, so you can pick what actually suits your household rather than paying for more than you need or getting stuck with something too slow.
150Mbps – A solid choice for smaller households. Handles streaming and working from home without breaking a sweat.
1,000Mbps – A full gigabit connection. Ideal for larger households or anyone who works from home and needs it to just work.
2,000Mbps – 2Gbps of full fibre. If you genuinely need the fastest available, this is it.
One thing worth knowing about CityFibre broadband is that the upload speed matches the download speed. That’s quite different from most broadband products. If you regularly upload large files, back up to the cloud, or jump on video calls for work, you’ll notice the difference straight away.
CityFibre Broadband for Business
For businesses, CityFibre broadband through Exascale gives you options that simply weren’t affordable a few years ago. You don’t need to commit to an expensive leased line to get a connection that’s reliable enough to run your business on. We can match the right product to what you actually need.
What we can offer your business via CityFibre
- Business FTTP: symmetrical speeds from 150Mbps to 2.5Gbps with proper business SLAs and dedicated support
- Ethernet services: dedicated, guaranteed bandwidth for applications where reliability is non-negotiable
- Ethernet Flex: a guaranteed minimum speed with the ability to burst higher automatically when you need it, without committing to a full leased line
- Channel partner access: if you’re a reseller or MSP, you can sell CityFibre broadband to your own customers straight away through Exascale
Business packages on CityFibre come with faster response times if something goes wrong and stronger SLAs than residential services. If your business depends on its internet connection, that matters. The Ethernet Flex option is particularly good value for companies that have variable demand and don’t want to overpay for capacity they only occasionally use.
A bit about Exascale
We’re based in Telford and have been running connectivity services across the UK since 2013. We’re not a reseller who simply white-labels someone else’s product. We own and operate our own network infrastructure across seven UK data centres, with additional presence in Amsterdam and Frankfurt. We also run our own full fibre network locally in Telford and Wrekin.
Our CityFibre broadband partnership sits alongside existing relationships with Openreach, Sky, Vodafone, ITS Technology, Virgin Media and Gigaclear. Whatever your address, whatever your situation, we can usually find the right solution.
Is CityFibre Broadband available at your address?
CityFibre’s network covers more than 4.7 million UK premises across 60+ towns and cities, and there are plans to reach 8 million over the coming years. A lot of the areas where CityFibre has invested are places that were previously stuck with limited options from Openreach and Virgin Media, so if you’ve been frustrated with your broadband for a while, it’s worth checking.
The quickest way to find out is to put your postcode into our website. If CityFibre isn’t available at your address yet, we can check your options across all the other networks we work with and point you in the right direction.
To sum it up
CityFibre broadband through Exascale is full fibre from end to end, with speeds from 150Mbps up to 2.5Gbps, available for both homes and businesses. We’ve been in this industry long enough to know what good connectivity looks like, and this is it.
If you’ve got questions or want to talk through which package suits you, get in touch. We’re a real team based in Telford and we’re always happy to have a proper conversation about it.
Ready for CityFibre Broadband?
Check if CityFibre broadband is available at your address. Residential and business packages from 150Mbps to 2.5Gbps.