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Home » Latest » What is a CityFibre Leased Line?

What is a CityFibre Leased Line?

If your business depends on fast, reliable internet, and most do, you may have come across the term CityFibre leased line. But what does it actually mean, and how is it different from standard business broadband?

Here is a clear explanation in plain English.

What is a Leased Line?

A leased line is a dedicated internet connection that runs directly between your premises and the internet service provider’s network. Unlike standard broadband, it is not shared with other users in the area.

Key characteristics of a leased line include:

  • Dedicated bandwidth with no contention
  • Symmetrical speeds, meaning upload and download are the same
  • Guaranteed performance
  • Service Level Agreements (SLAs) covering uptime and fault repair

What is CityFibre?

CityFibre is one of the UK’s largest full fibre network operators. Rather than selling internet services directly to businesses, CityFibre builds and owns the fibre infrastructure, which internet service providers then use to deliver connectivity.

Their network is entirely full fibre, with no copper cables involved. This results in higher speeds, lower latency and greater reliability.

What is a CityFibre Leased Line?

A CityFibre leased line is a dedicated business internet connection that:

  • Runs over CityFibre’s full fibre network
  • Is supplied by a CityFibre partner ISP
  • Delivers guaranteed speeds and performance

In simple terms, CityFibre provides the physical fibre connection, while your chosen ISP provides the service, support and billing.

CityFibre Leased Lines with Exascale

Exascale is a CityFibre partner, which means we can deliver leased line services using CityFibre’s full fibre network.

We are able to provide CityFibre leased line quotes for both direct-to-business customers and wholesale partners, offering flexible options to suit different requirements. Whether you are an end user looking for a reliable, business-critical connection or a reseller seeking competitive wholesale pricing, we can help.

Key Benefits of a CityFibre Leased Line

Guaranteed speeds

You receive the bandwidth you pay for at all times, whether that is 100Mbps, 1Gbps or higher.

Symmetrical upload and download

This is ideal for cloud services, VoIP, video conferencing, large file transfers and remote working.

High reliability

Leased lines are backed by strong SLAs, often including:

  • 99.9 per cent or higher uptime
  • Four to five hour fix times
  • Proactive network monitoring

Low latency

Full fibre connections offer faster response times, which is critical for real-time applications.

Scalability

Bandwidth can usually be increased without major engineering work as your business grows.

How Does It Differ from CityFibre Business FTTP?

  • Bandwidth: Business broadband is shared, a leased line is dedicated
  • Speeds: Business broadband is usually asymmetric, leased lines are symmetric
  • SLAs: Limited on broadband, comprehensive on leased lines
  • Reliability: Good on broadband, excellent on leased lines
  • Use case: Broadband suits small offices, leased lines support business-critical operations

Who is a CityFibre Leased Line Best For?

A CityFibre leased line is well suited to:

  • Medium to large businesses
  • Organisations using cloud-based systems
  • Call centres and VoIP-heavy environments
  • Businesses with multiple sites or VPNs
  • Any organisation where downtime would be costly

Is CityFibre Available Everywhere?

CityFibre is expanding rapidly across the UK, but availability depends on location. If your premises are within a CityFibre-enabled area, installation is often quicker and more cost-effective than traditional leased lines.

Final Thoughts

A CityFibre leased line combines the reliability of a dedicated business connection with the performance of a modern full fibre network. With Exascale as a CityFibre partner, businesses and resellers alike can access competitive leased line solutions backed by guaranteed performance and strong service levels.

The next step is to contact the Exascale sales team to obtain a competitive leased line cost for your business and find the solution that best meets your connectivity needs.

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