FAQs

Yes, switching is straightforward. Once you’ve placed your order, we’ll guide you through the process and let you know if you need to cancel with your previous provider. We aim to make the switch as seamless as possible.

No, Exascale full fibre broadband doesn’t require a phone line. The service is delivered directly to your home using modern fibre optic technology.

Our full fibre broadband delivers speeds up to 1Gbps, offering a reliable and consistent connection. Actual speeds depend on the package you choose and the capability of your devices.

We provide a range of full fibre broadband packages designed to suit different household needs, from everyday browsing and streaming to ultra-fast speeds for larger households with heavy usage. You can check what’s available at your address using our postcode checker.